LEGAL NOTICE & DISCLAIMER

Website Owner & Corporate Information This website is owned and operated by LUXEBYSONYA LTD, a private limited company registered in England and Wales under the UK Companies Act 2006.

• Official Company Name: LUXEBYSONYA LTD
• Company Registration Number: 16953670
• Registered Office Address: Patton Studios, 126A Colindale Avenue, London, England, NW9 5HD
• Country of Registration: United Kingdom (England and Wales)

1. Nature of Services & Global Operations

LUXEBYSONYA LTD operates strictly as an independent luxury concierge and personal shopping service. This website serves as a digital showcase platform built for customers worldwide to view our curated inventory and select the items they wish to acquire.

By utilizing our platform, clients appoint LUXEBYSONYA LTD as their exclusive personal shopping agent to source and purchase products on their behalf. While we offer personal shopping services for global clients and arrange worldwide delivery, please note that logistics, import duties, and local taxes depend entirely on individual client preferences and destination countries.

2. Trademark & Brand Affiliation Disclaimer

LUXEBYSONYA LTD is an independent concierge entity and is not an authorized dealer, official partner, representative, distributor, or affiliate of any of the luxury brands, designers, or manufacturers displayed on this website.

• All brand names, trademarks, logos, registered designs, and intellectual property featured across this platform are the sole property of their respective trademark owners.

• The display of brand names and product imagery on this website is utilized strictly under nominative fair use for descriptive purposes—specifically to help clients identify the products they wish to buy from our inventory. This usage does not imply any commercial association, sponsorship, or endorsement by the trademark holders.

3. Product Imagery and Reference Purpose

All product images, descriptions, specifications, and details available on this website are provided for reference and informational purposes only.

• Visual media is intended to give a close representation of the inventory items available for personal shopping sourcing.

• To the maximum extent permitted by UK and international consumer laws, LUXEBYSONYA LTD does not guarantee that product descriptions or media are entirely free of minor variations, as manufacturers may update designs without prior notification.

4. Authenticity Guarantee

We strictly condemn the market of counterfeit items and maintain a zero-tolerance policy. LUXEBYSONYA LTD explicitly guarantees that all goods purchased and sourced on behalf of our clients are 100% authentic, original products. Every luxury item in our inventory is securely obtained through official retail channels, authorized brand boutiques, or highly vetted, premium secondary market suppliers to ensure absolute legitimacy.

5. International Shipping, Taxes, and Duties

Because shipping arrangements, import duties, and local taxes depend entirely on individual client requirements, these expenses are handled flexibly under one of the following arrangements:

• Client-Managed Delivery: Clients may choose to pay all international shipping fees, local customs clearance, import duties, and destination taxes directly upon the item's arrival in their country.

• Concierge-Managed Delivery: Alternatively, clients can request LUXEBYSONYA LTD to manage and pre-pay all shipping, brokerage, and import fees on their behalf.

All final logistics costs, duties, and administrative fees will be calculated, agreed upon, and charged accordingly based on the specific requirements confirmed by the client prior to dispatch.

6. Limitation of Liability and Customer Claims

To the maximum extent permitted by the laws of England and Wales, LUXEBYSONYA LTD, its directors, and employees shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of or in connection with our personal shopping services.

• Maximum Liability Cap: Our total liability to any client for any claim arising out of a transaction shall be strictly limited to the total service fee or concierge commission paid by the client to LUXEBYSONYA LTD for that specific order.

• Third-Party Delays: LUXEBYSONYA LTD acts as a sourcing agent. We are not liable for transit delays, customs seizures, delays in customs clearance, or structural damage caused by international courier services, postal authorities, or border customs agencies.

• Condition Upon Sourcing: Once an authentic item is purchased from a boutique on behalf of a client, any subsequent structural or manufacturing defects are the sole responsibility of the original manufacturer. We provide detailed condition reports and imagery to the client prior to shipping to verify the item's condition at the point of sourcing.

7. Intellectual Property Safety & Take-Down Policy (For Competitors)

This website is an independent showcase platform. LUXEBYSONYA LTD explicitly acknowledges that it does not own the intellectual property rights of the products displayed.

• No Commercial Misrepresentation: Our platform is clearly structured to ensure that no reasonable consumer could mistake LUXEBYSONYA LTD for an official brand boutique or authorized distributor.

• Take-Down Policy: If any brand owner or copyright holder objects to the descriptive use of their imagery or trademarks on this platform, they may contact us directly via email to request immediate removal, which we will review and execute in good faith.

8. Price Fluctuations and Quotation Validity

Because luxury items on the primary and secondary markets are subject to rapid price volatility, exchange rate shifts, and regional price differences:

• All quotes provided by LUXEBYSONYA LTD are provisional and valid only for the timeframe explicitly specified in our written communication (e.g., 24 or 48 hours).

• We reserve the right to adjust final invoicing if market costs, international shipping rates, or currency conversion rates change significantly between the client's request and the actual point of purchase.

9. Indemnity

By using our services, the client agrees to indemnify, defend, and hold harmless LUXEBYSONYA LTD and its directors from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from the client’s breach of these terms, misrepresentation of delivery details, or failure to comply with local import laws and tax obligations in their home country.

10. Governing Law and Jurisdiction

This Legal Notice, your use of this platform, and all personal shopping service agreements with LUXEBYSONYA LTD are governed by and construed in accordance with the laws of England and Wales. Any legal actions or disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales, subject to mandatory local consumer rights that may apply to international clients within their home jurisdictions.